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COVID-19 Resources

 

 

Have you become homeless or are concerned about becoming homeless?

Are you having difficulties accessing food at this time?

Are you experiencing domestic violence or know someone who is?

  • Women’s Center for Advancement (WCA)

    402-345-6555
    3801 Harney St, Omaha 68131

Do you have questions about children going back to school?

Have you been experiencing stress/anxiety or dealing with substance abuse?

Are you looking for COVID-19 resources in other languages?

  • COVID-19 information and Resources in Spanish and English

  • flyers and videos in 24 languages

  • Videos made in partnership with Restoring Dignity. Languages: Karen, Karenni, Burmese, Nepali, Swahili, Kirundi, Kinyarwanda, Spanish, Nuer, Arabic (Sudanese and Middle Eastern), Kurdish, Kurmanji, Zomi, Pashto
    Lutheran Family Services has interpretation services available

  • 211

    211 has bilingual specialists on the phones, and interpretation for 100 other languages

Would you like more information about how to stay safe during this pandemic?

Where can I find medical information during the pandemic?

  • Douglas County Health Department hotline

    402-444-3400
    Monday through Friday, 8:30 am–4:00 pm

  • Department of Health and Human Services hotline

    402-552-6645
    7 days a week, 8:00 am-8:00 pm
    AFTER 8:00 pm – call 2-1-1

  • Methodist Health System hotline

    402-815-SICK (7425)

  • Nebraska Medicine hotline

    1-800-922-0000

  • Ortho Nebraska

    402-609-2600

How can I get connected to Telehealth services?

  • Boys Town Family Helpline

    Crisis counselors available 1-800-448-3000

  • Center for Holistic Development

    402-502-9788 to set appointment

  • Midtown Counseling & Associates

    402-300-8169, 1941 South 42nd Street Suite #107

  • Nebraska Family Support Network

    family peer support services available 402-345-0791

Are you having communication challenges (phone or internet)?

  • Internet

    • AT&T COVID-19 response offers open hot-spots with unlimited data to existing customers. Also offer plans for $10 per month for low income families.
    • Charter has a free 2-month Internet offer.
    • Comcast COVID 19 response offers free WiFi for 2 months to low-income families.
    • COX: for the next sixty days Cox is extending the following (03/13/2020): Updating internet speeds, not terminating service to any residential or small business customer because of an inability to pay their bills due to disruptions caused by the coronavirus pandemic. They will waive any late fees that residential or small business customers incur because of their economic circumstances related to the coronavirus epidemic. Cox Wifi hotspots will be open to help keep the public connected in this time of need.
    • Connect 2 Compete – will fast track qualification process so student can continue learning from home. (will still cost $9.95 per month).
    • Sprint COVID-19 response follow FCC agreement, provides unlimited data to existing customers, and will soon allow all handsets to enable hot-spots for 60 days at no extra cost.
    • VERIZON COVID-19 response to special offers, but they are following the FCC agreement.
    • All Xfinity hot-spots are free to the public during this time

  • AT&T Cellular Service

    AT&T says it will support customers for the next 60 days by waiving fees on late payments and not terminating service for those who can't pay their bill due to the coronavirus pandemic.
    Here are the details of AT&T’s measures:
    • The company will keep services on for the following delinquent customers: wireless, home phone or broadband residential or small business
    • AT&T will waive late payment fees for the following customers: wireless, home phone or broadband residential or small business
    • The company will also keep its public Wi-Fi hotspots open for all

  • Spring Cellular

    Sprint joins its rivals by offering two months of free unlimited data plans along with other goodies. Here’s what’s in store:
    • For the next 60 days, Sprint says it is waiving late fees for those affected by the COVID-19 pandemic
    • Keep services on for those who are late paying their bill
    • Give free international calling rates to U.S. customers calling countries defined by the CDC as Level 3.
    • Customers without unlimited plans will get 60 days of unlimited data (a minimum of two bill cycles) for free
    • Customers will also get an extra 20GB of mobile hotspot data per month for 60 days (a minimum of two bill cycles) for free

  • T-Mobile

    T-Mobile announced that it is giving more data to its customers. Since many of T-Mobile's customers already have unlimited data plans, here's more of what the company is offering:
    • An expanded network capacity boosted by 600 MHz of spectrum (frequency capacity) for the next 60 days
    • More roaming access for Sprint customers on T-Mobile's network
    • An extra 20GB of hotspot for all T-Mobile and Metro by T-Mobile customers for the next two months. The company says this is "coming soon"
    • An additional 5GB of free data per month over the next 60 days for its Lifeline partners
    • More data for schools using its EmpowerED digital learning programs. The goal is for each user to have at least 20GB of data per month for the next 60 days
    • Giving away $500,000 to Feeding America through its T-Mobile Tuesdays app

  • Verizon

    Verizon is helping customers impacted by the pandemic by rolling out several goodwill initiatives, including:
    • Waiving late fees for those affected by COVID-19, including residential and small business accounts
    • Tripling its monthly data allowance for its Verizon Innovative Learning schools
    • Committing $10 million to nonprofits directed at supporting students and first responders

Are you experiencing transportation challenges?

Are you looking to apply for assistance through the CARES Response and Recovery Act?

Where can I find legal help?

  • FREE legal help hotline available for Nebraskans affected by COVID-19 : 1-844-268-5627

  • Iowa COVID-19 Legal Advice Hotline

    1-800-332-0419

Are there other resource pages available?